Privacy Policy

TCP Credit Union Privacy Policy
FACTS WHAT DOES TCP CREDIT UNION (TCP CU) DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we
collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Account transactions and mortgage rates and payments

When you are no longer our member, we continue to share our information as described in this notice.

How? All financial companies need to share personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons TCP CREDIT UNION chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does TCP CREDIT UNION share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
Information about your transactions and experiences
No We don’t share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don’t share
For nonaffiliates to market to you No We don’t share
Questions? Call 336-969-6518, or go to www.tcpcu.org
Who We Are
Who is providing this notice? TCP CREDIT UNION
What We Do
How does TCP CU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does TCP CU collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • make a wire transfer or show your government-issued ID
  • apply for financing

We also collect your personal information from others, such as credit bureaus, affiliates and other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • TCP CU does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance and financial services companies.
Other important information
The Controls & Alerts App periodically collects, transmits, and uses geolocation information to enable features that prevent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permissions at any time in their device settings.